The Troy Promise™
What is the Troy Greek Raw Honey 30-Day Guarantee?
If you're not satisfied with your honey, we'll refund your order in full — even if the jar is open. Simply email us within 30 days of delivery with a photo of your jar showing at least 70% remaining. No return shipping, no forms — you keep the jar. One claim per order.
How do I claim a refund from Troy Greek Raw Honey?
Email us within 30 days of delivery with a photo of your jar showing at least 70% of the honey remaining, and Troy Greek Raw Honey will refund your order in full. No forms are required and you do not pay return shipping. One claim is allowed per order.
Do I need to return the jar to Troy Greek Raw Honey for a refund?
No. Troy Greek Raw Honey does not require you to return the jar. A photo of the jar showing at least 70% remaining replaces any return, so there is no return shipping and no forms, and you keep the jar.